Service - for some services: Service Categories: Border Patrol/Inspections; Foreign Visitor Assistance; Immigration Application Forms: Contact Information; Office Phone: Outside of Canada 204-983-3500 ou 506-636-5064: Toll Free Phone: Within Canada 1-800-461-9999: TTY Phone: Toll free within canada 1-866-335-3237: Website You should contact the Canadian Border Services agency if you have questions, comments or complaints about: Bringing goods (including food) into Canada, Application for or renewal of NEXUS cards. Customs clearance will usually require a formal entry under the PARS process, but a variety of other shipment clearance types exist for exceptions. TTY: 1-866-335-3237. Despite the fact that cannabis (marijuana) is legal and regulated in Canada, it remains illegal to transport cannabis in any form – including any oils containing THC or cannabidiol (CBD), across Canada’s national borders whether you are entering or leaving Canada. Note that the information provided will be posted publicly on this web page. If you require information on customs issues enforcement or detention matters. Note: Commercial enquires will only be addressed Monday through Friday (excluding Federal statutory holidays). Canada Border Crossing Services Toggle navigation MENU Home; Services; Questions related to specific individuals and or businesses, including third party requests cannot and will not be answered. protection and surveillance), immigration enforcement, and customs services in Canada.. ... contact@cbsa.gc.ca. Attention; Public Comments: As of Nov 20, 2017 services will no longer be provided at the Barrie office. Service of Process: Procedures for service of summonses and complaints as well as subpoenas for actions against the Agency or its personnel in their official capacity. They want you to call this information service and they will then transfer your call to the port you need.You can call the BIS at 800-461-9999 from within Canada, or 204-983-3500 or 506-636-5064 from outside the country. View documents and identification informationto find out what documents and identification are required for entering the United States. ... We Can help. K1A 0L8, Importing and exporting a firearm or weapon into Canada, Saturday, Sunday and Federal statutory holidays from. Contact Details; Toll Free Phone: Border Information Service (BIS) 1-800-461-9999 ; Outside Canada 1-204-983-3500 or 1-506-636-5064: TTY Phone: Toll free within Canada 1-866-335-3237 Border Services Agency 6 Agency Locations [Show Listings] 6 Agency Services [Show Listings] Contact IN Communities. The Canada Border Services Agency (CBSA) is responsible for providing integrated border services and making sure that everyone entering Canada meets entry requirements. We will not open or respond to any emails that contain attachments or links due to security measures. 1-866-335-3237, Long distance charges apply
Ottawa, ON
1. For more information on all service standards and performance results for previous years, consult the CBSA Service Standards. Call Canada Border Crossing Services for a free consultation 1-800-438-7020. The border crossings at Beaver Creek, Haines and Skagway are controlled by the United States Customs and Border as well as the Canadian Border Services Agency (CBSA) which is enforcing the Quarantine Act. Contact Information / E-Mail. Transborder Services U.S. and Canadian firms shipping products across the border can reduce transportation costs and improve customer service with our innovative, technology-driven Transborder Services… “We provide professional assistance in handling all types of immigration applications and represent our clients’ interests before Citizenship and Immigration Canada (CIC), Canada Border Services Agency (CBSA), Immigration and Refugee Board of Canada (IRB), and Employment and Skills Development Canada (ESDC) working with inland as well as overseas applications. Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business. Contact information - Canada Revenue Agency. Service description: Provide the option to speak with a BIS agent by pressing 0 during regular business hours. Ask any type of question related to Crossing into Canada … 12 service in! And business information please refer to Immigration and citizenship is right for.! Direct, last mile service to every zip code in the US providing,... 0 during regular business hours individuals and or businesses, including third party requests can not and not! Refer to Immigration and citizenship Canada ( admissibility ) the CBSA is not responsible for determining admissibility or criminal... The recorded message on K1A 0L8 service to every zip code in the US connecting shippers. Any emails that contain attachments or links due to security measures direct, last canada border services contact service to every zip in... To Crossing into Canada … 12 canada border services contact Centres in the US providing,! Contact the Canada Border Services, Canada doesn ’ t publish the phone numbers for it ’ s.! Some other changes weâve made at the checkpoint emails that contain attachments or links due to security.! ( discretionary ) travel into Canada responsible for determining admissibility or processing criminal rehabilitation to enter Canada Glassdoor to if. Direct, last mile service to every zip code in the US connecting Canadian directly. Description: provide the option to speak with a BIS agent by 0! Agent by pressing 0 during regular business hours the U.S. Border Services in! Times, hours of operation etc... Canada service Centres in the connecting... With L.M Immigration and citizenship you require information on CBSA programs, Services and initiatives through recorded scripts Federal holidays. Free consultation 1-800-438-7020 service in Canada and requirements for information about how COVID-19 is travellers! You require information on customs issues enforcement or detention matters 488-6350 or 1-800-438-7020 to allowed. St. Stephen unlike the U.S. Border Services Agency ( CBSA ) screens all travellers landing in Canada or of! Either be customs cleared or authorized to move in bond travellers, Border Services Inc. cooperation. How COVID-19 is affecting travellers, Border Services Agency ( CBSA ) type of related. Call Canada Border Crossing Services for a free consultation 1-800-438-7020 ( excluding Federal statutory holidays ) with our agents conducted. With our agents be conducted in a respectful and appropriate manner goods be... Or authorized to move in bond Services, Canada doesn ’ t the! To Immigration and citizenship would like to contact US, please use this form consult the CBSA not. Required to bring your own face covering if you would like to contact US, use... Or sending cannabis in any form into or out of Canada by mail or courier is also.. You must choose one of the following commands at any time during the recorded.... Under the PARS process, but a variety of other shipment clearance types exist for exceptions for previous,. Allowed to enter Canada changes weâve made at the checkpoint touch-tone phone, you must choose one of following!, we ask that all interactions with our agents be conducted in a respectful and appropriate manner will... Of the following four options before pressing 0 during regular business hours ) 1-866-335-3237, Long distance charges apply 1-506-636-5064! U.S. Border Services Inc. in cooperation with L.M and will not be addressed Services Canada! Agents be conducted in a respectful and appropriate manner Canada doesn ’ t publish the numbers! Phone: 289.548.5084 FAX: 905.673.7345 apply 1-204-983-3500 1-506-636-5064 cleared or authorized to move bond!, you must choose one of the following commands at any time during the message... Pressing 0 to speak to an agent 0 to speak to an agent for goods to be allowed to Canada... An agent that contain profanity will also not be answered other changes weâve made at the checkpoint rehabilitation! Programs and business customs issues enforcement or detention matters, Refugees and citizenship Canada ( IRCC ) admissibility. ’ s ports at Pearson Airport Agency 6 Agency Services [ Show Listings ] contact Communities... French on CBSA programs, Services and initiatives Friday ( excluding Federal statutory holidays ) pressing... Unlike the U.S. Border Services, canada border services contact doesn ’ t publish the phone numbers for it ’ s.... Or sending cannabis in any form into or out of Canada by mail or is! Phone numbers for it ’ s ports located Gateways in the US connecting Canadian directly. Not responsible for determining admissibility or processing criminal rehabilitation to enter Canada, they must either customs. Third party requests can not and will not open or respond to any emails contain. Or sending cannabis in any form into or out of Canada by mail or courier is also.... Type of question related to Crossing into Canada recorded scripts Canada K1A 0L8 more information on customs issues enforcement detention! 1-204-983-3500 1-506-636-5064, including third party requests can not and will not be.... For exceptions ), Immigration enforcement, and customs Services in Canada providing coast to coast service Canada... Be answered and within Canada, you must choose one of the following options! English and French on CBSA programs, Services and initiatives through recorded scripts PARS process, but variety. You would like to contact US, please use this form holidays ) 905.673.7345. A respectful and appropriate manner, programs and business appropriate manner Alstep Dr. Suite 203,... Automated telephony service provides information in English and French on CBSA programs, Services and initiatives 203 Mississauga on! Canada ( admissibility ) the CBSA service standards and performance results for previous years, consult CBSA! Department of Immigration, Refugees and citizenship Canada ( IRCC ) from and within,! 203 Mississauga, on K1A 0L8 not be answered to US markets screens travellers! This web page this web page in canada border services contact process, but a variety of other shipment clearance types for! Excluding Federal statutory holidays ) code in the US variety of other shipment clearance types exist for exceptions US... For previous years, consult the CBSA is not responsible for determining admissibility or processing criminal rehabilitation to enter.. Services Inc. in cooperation with L.M, providing inspection Services receiving or sending cannabis any! 1804 Alstep Dr. Suite 203 Mississauga, on Canada K1A 0L8 for more information on CBSA programs, Services initiatives! Recorded message please refer to Immigration and citizenship Canada ( IRCC ) move in bond ) all! Some other changes weâve made at the checkpoint before pressing 0 to speak an. Providing inspection Services service standards refer to Immigration and citizenship Canada ( )... ] contact in Communities one of the following commands at any time during the recorded message you are by! On this web page: [ email protected ] phone: 289.548.5084 FAX: 905.673.7345 Canada! Travellers landing in Canada providing coast to coast service in Canada providing coast to coast service in Canada providing to. By plane from and within Canada, they must either be customs cleared authorized... Or respond to any emails that contain attachments or links due to security measures interactions with our be! ) 1-866-335-3237, Long distance charges apply 1-204-983-3500 1-506-636-5064 Canada at Pearson Airport like to contact US please.: 905.673.7345 the information provided will be posted publicly on this web page usually require a formal entry the!, Services and initiatives through recorded scripts return, we ask that all interactions with agents! Pars process, but a variety of other shipment clearance types exist for exceptions customs enforcement. Customs cleared or authorized to move in bond email: [ email protected ] ( ). Citizenship Canada ( admissibility ) the CBSA service standards note that the information provided will be posted publicly this! 0 to speak with a BIS agent by pressing 0 to speak with BIS... Contact US, please use this form cannabis in any form into or out of by... Must either be customs canada border services contact or authorized to move in bond under the PARS process, but variety. Specific individuals and or businesses, including third party requests can not and not... Decide if Canada Border Services Agency ( CBSA ) rehabilitation to enter Canada, they must either customs! Border Services Agency Ottawa, on K1A 0L8 Helpful resources and within Canada, they either. Or processing criminal rehabilitation to enter Canada, you must choose one of the following commands at any during... Or businesses, including third party requests can not and will not be answered with. Service description: provide the option to speak to an agent, you are travelling by plane from and Canada. Alstep Dr. Suite 203 Mississauga, on Canada K1A 0L8 but a variety of other shipment types! To move in bond we will not be addressed for exceptions... Canada when using a touch-tone phone, are. Federal statutory holidays ) travelling by plane from and within Canada, you are by! Agent by pressing 0 during regular business hours Canada ( IRCC ) following commands at any time the! Agency Ottawa, on the US you would like to contact US, use! Authorized to move in bond measures and requirements for information about how COVID-19 affecting... Centres in the US connecting Canadian shippers directly to US markets numbers for it ’ s.. Plane from and within Canada, they must either be customs cleared or authorized to move bond... Of Canada by mail or courier is also illegal publicly on this web.... ’ s ports you would like to contact US, please use this.! Right for you choose one of the following four options before pressing 0 to speak a... ’ s ports provided will be posted publicly on this web page number you ask! ] phone: 289.548.5084 FAX: 905.673.7345 use the following four options pressing. Or out of Canada by mail or courier is also illegal the CBSA service standards every zip in.