Posted by 4 months ago. This works for the current issue that I had. Elite 800 takes your gaming to a whole new level where you can play like the pros. Unfortunately the last time this happened, I damaged something. PC. Following to see if there is an outcome of this. However, the Turtle Beach site says the adapter is out of stock. Headset is not worn correctly, causing you to not be heard through the microphone. I exchanged my headset this morning and updated it again and the same thing. Read honest and unbiased product reviews from our users. The headset is not paired with the transmitter, and thus is not connecting correctly. My game audio keep clipping/cutting out every 15 to 20 seconds. Share your love of video games, audio, audio in video games, and video game audio in the broader world here. Note: When you press the Mic Mute button on the Elite 800X headset, you will hear two tones instead of a voice prompt. I have an elite 800x supposedly only compatible for the xb1 but I recently got a ps4 slim which has not optical output so my workaround this is to plug in the optical cable into the TV itself instead of ps4 and I get audio tho I'm not sure if it's 5.1 or 7.1,my question is if it's possible to get chat audio through a 3.5mm cable which would connect to the headset and controller? (PS4 Apex Legends Gameplay) [Twitch VOD] ... Unsubscribe from IslandWolf? Ensure that the optical connection from the back of the transmitter to the back of the console is securely plugged in to both ends. Ensure the headset is completely shut down by holding the Mic Mute button down for10-15 seconds. PS4 Headset Upgrade Kit - Quick Start Guide; PS4 Headset Upgrade Kit - Setup Instructions They start doing the same stuff. seems to be a issue cause I just got a pair of refurbished ones and had battery issues, did the tech support thing and concluded that the battery was defective, sent off for a brand new pair out of the box and am having same issue. My Pro is new, and I don’t think it’s the console, because it wouldn’t explain why someone else is experiencing this same issue on a very different console, and my first pair worked fine on mine. and a slick magnetic charging stand, the Elite 800 is the flagship Turtle Beach headset for PS4 and PS3 players. The connections are solid, I’m only 15 feet away fro the transmitter and none of this started till recently and I’ve had them for a year. The pins on the transmitter are not lining up properly with the contacts on the headset. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Transmitter not charging headset. Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. When toggling between “Optical Out” to HDMI, the issue goes away as well, but only momentarily before it comes back, even on HDMI. There has to be a real explanation to these issues. They are synced and everything works but that. I'm getting the same problem. Ok so I tried a hard reset and it seemed to have fixed it :). Elite 800 audio cutting out on ps4. The headset has reached it's maximum distance from the transmitter. Atlas Edge. They can also be used on the PS3, PC and for mobile gaming though with limited functionality. It isn't my controller itself because it still registers on my Xbox One just fine. Headset fails to show any signs of successfully powering on or holding enough charge to operate. 3. ... and for some reason when using it with my turtle beach recon 70x wired mic my friends can barely hear me, it’s like I’m whispering. A high tone in the. If you hear two ascending tones (low-high), then the mic is ON. Turtle Beach is #1 in gaming audio. The preset that is currently selected is causing issues with your headset, or a different preset may alleviate this issue. I had an audio issue with my headset and learned how to fix it. Make sure that you are using the headset within 30 feet of the transmitter. There is some kind of object, or wall, between the transmitter and the headset, causing the signal to be blocked. Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. Fix: Turtle Beach Mic not working. The link above shows the same exact audio issue I’m experiencing recently, though his is an 800X and mine is an 800 on a PS4 Pro. **Removable mic does not work with mobile cable and mobile cable controls vary by device. **PLEASE NOTE: Remove the clear plastic caps form the ends of the Digital Optical Cable before connecting. 01/28/2018 The optical connection is not plugged in, loose, or is damaged in some way. I tried to reset it on a computer and Played with some settings on the console but nothing worked. klausbalzano @ gmail (…). This creates an unrivaled audio experience for music, movies and most importantly, games. The settings currently configured are not optimized or usable for this headset. Pair your Turtle Beach® Elite Pro 2 Pro Performance Gaming Headset with the included HS2 Headset Stand for the perfect combination of convenient storage and unmatched performance. Could u send me an email if u have fixed it? Setup Instructional Video for the PlayStation 4 and PlayStation 4 Pro available here.. Make sure that the charging pins are not severely damaged or corroded. With hidden microphones (no mic boom!) Accessibility, Difficulty Being Heard Through Microphone. followed all steps and instructions as given and nothing seems to fix this issue with the new ones. Turtle Beach Software keeps your gaming headset firmware up-to-date and enables you to configure adjustable audio settings. If so, can it be with ANY turtle beach mic boom or does it have to be made specifically for the elite 800? ? I have the same headsets for both PS4 and for Xbone and I constantly have issues of feedback or whining, I unplug the base transmitter from both optical and power connectors and reconnect and couple minutes later this all starts over again. 11/18/2017 *Chat available for games that support in-game chat capability. ... Elite Pro 2 + SuperAmp PS4 ™ Stealth 700 Xbox One. Terms — Had to send one set each back to turtle beach for repair because if breakage near the ear cups and bought back ups and guess what? It happens intermittently. 2. I noticed that switching from “Chat Only“ to “All Audio” it goes away. Please follow the instructions below to get your Elite 800 headset set up for use with a PS4 or PS4 Pro console. Cycle through the four mic presets by holding the Mic Mute button on the bottom of the right ear cup and see if any of them fix the issue. Reply. Happy gaming! Turtle Beach Elite 800 … Elite Pro USB Powered Amplifier for PlayStation 4 and PlayStation 3 The Turtle Beach Elite Pro A.M.P is the perfect home gaming companion to the Turtle Beach Elite Pro Tournament Gaming Headset, adding powerful amplified audio from your PlayStation 4 console, plus Microphone Monitoring so you can hear your own voice in the headset to avoid shouting. CONTROL STUDIO. Have you figure out the problem? The headset is not powering on possibly due to not having a sufficient enough electrical charge. If not, a speaker in your headset may be faulty. Read honest and unbiased product reviews from our users. So I have Turtle Beach Elite 800 for my PS4 and I have major problems with the built in microphone. An awesome team of students from our education program made this wiki. The Turtle Beach Elite 800 are designed for the PS4 though will work with the Xbox One with a standard Microsoft chat adapter (not included), and with the full Dolby Digital support via optical cable. Cancel Unsubscribe. The link above shows the same exact audio issue I’m experiencing recently, though his is an 800X and mine is an 800 on a PS4 Pro. The sounds from one ear cup will switch to the other. Attempt to cycle through the presets using the button on the right earcup of the headset, and check if you can hear the voice prompts, and the different modes clearly. If the mic is muted, there will be a red line visible on the in-line controls. Ensure that there are no material objects between the headset and the transmitter. *UPDATE* Using a mic called Olympus ME52W. Refer to the above section on "Failure to Charge" to ensure that your device is charging correctly, and you have given the device sufficient time to fully charge. There will red LED light indicating the headset is charging, a blue or pink LED will indicate the headset is not aligned correctly. Turtle Beach Elite 800, constant static noise? Professional-Grade The ultimate 100% wireless, active noise-cancelling gaming headset for PlayStation®, Elite 800 takes your gaming to a whole new level where you can play like the pros. Will an external microphone fix the problem? 2. static an choppy sound issue getting very frustrated with this c’mon someone help me! I exchanged my headset this morning and updated it again and the same thing. compatibility. headset will confirm that the mic is now on. Press J to jump to the feed. Tech Hi all, i got a Elite 800 for my PS4 but when i try to use the headset with either my pc or ps4 i keep hearing this static noise... if i play music i wont notice it too much.. but when it gets quiet you clearly notice it. My friends said my audio is extremely low and muffled even when I adjust my audio settings. Turtle Beach Elite 800 Troubleshooting ... Headset is not worn correctly, causing you to not be heard through the microphone. I updated my pair last night and after the update, the mic wouldn’t work anymore. Download the Turtle Beach Audio Hub and install the software if you have not done so already.The Turtle Beach Audio Hub is available for Windows and Mac. Make sure that the mic is not muted. ** Connect the USB end of the USB Transmitter Cable to a USB Port on the game console. Can someone please help? Press the Mic Mute button on the right ear cup of the headset. Turtle Beach Elite 800 Mic problem by The_Alpha_Weasel Nov 27, 2015 2:45AM PST I have a set of Turtle Beach Elite 800 and while trying to use them on my computer the mic doesn't want to work. Input to the internet microphone is not correctly being transmitted. Any advice? Close. LEIT - Same with unplugging/plugging the optical cable. Find helpful customer reviews and review ratings for Turtle Beach - Ear Force Elite 800 - Premium Fully Wireless Gaming Headset - DTS Headphone:X 7.1 Surround Sound - Noise Cancellation - Superhuman Hearing - PS4, PS3, and Mobile Devices at Amazon.com. If there is no visible red line on the in-line controls, the mic is unmuted; proceed to the next step. The ETM-001 is great but is omnidirectional which means it will pick up all sounds around you and the Olympus is $10 cheaper and works great as well. New comments cannot be posted and votes cannot be cast, More posts from the TurtleBeach community. The Elite 800 requires an alternate setup when used with the PlayStation 4 Slim and the PlayStation 5.The PlayStation 4 Slim and PlayStation 5 do not have a Digital Out audio port and so require a different setup than the PlayStation 4 and PlayStation 4 Pro.. It happens intermittently. Sounds coming from headset are muffled, difficult to hear, choppy, or have signs of interference. 08/28/2018 I replaced the headset but use the same transmitter. A power cycle will sometimes eliminate some very basic issues, including the headset not powering on properly. Open the Audio Hub, and the Audio Hub window should appear. The current microphone preset is causing issues or is making you unheard through the microphone. 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